FAQs
- Victoria Day Holiday - Support Closed
- I have uploaded my certificate but "Add Certificate" button is still there
- Stuck at server error screen right after logging in
- Can not add Hazard Assessment to a form template
- Employee profile page stuck at loading
- What to do if you forget your password
- Could not find submitted forms or received an error when clicking on the link in notification email
- Expired certificates for employees do not show in training report
- Do not see the option to edit a document
- How do I contact you?
- How do I know our company data is secure with eCompliance?
- How to change email notification settings
- Want your Hazard Assessment template to be a part of our library?
- How to add a custom company logo to the header and PDF reports?
- What is the maximum file size that can be uploaded to eCompliance?
- Outlook crashes when opening notification email
- Not all images were sent successfully after submitting a form from mobile app
- Camera has a black screen after updating to eCompliance version 2.0
- Stuck at login prompt when trying to sign in eCompliance mobile app
- How to reset your Wi-Fi or Cellular on your mobile device if it cannot connect
- (Android) When starting a new inspection in the mobile app, it will be stuck at the loading screen