While reviewing numerous forms for a couple of days' worth of activities it was necessary to send a few revision requests. The next day after many other activities not related to the review of forms. It was necessary to follow up on the previous day's revision requests. Alas, I was only able to see that a revision request was asked for in the history of that form.
On the forms that had not had the revision request attended to and I not being able to remember I had to resort to redo the entire review to discover what and who I had to follow up with.
A help ticket was raised (#164369) to inquire if the information regarding the revision request was available anywhere other than the email that was sent by eCompliance to the form originator. I was unable to see this email. The resulting reply indicated that I should create an action item in the form if I want the revision request to be visible to anyone. Does this not defeat the purpose of the revision request?
A suggestion would be to have the comment box of the revision request added to the contents of the history entry. It already captures the act of a revision request.
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