Self-Guided Onboarding
- Manager Role Day in the Life
- Contributor Role Day in the Life
- Lesson 1 - Basic Account Setup
- Lesson 2 - Home Module: Site Operations
- Lesson 3 - Employee Module: Sites and Permission Groups
- Lesson 4 - Training Management
Starting eCompliance
- Keeping your eCompliance App Updated
- Allow & Safe Lists for eCompliance
- eCompliance Communication Templates
- eCompliance Welcome Tool Kit
- EcoOnline eCompliance Data Requirements
- New eCompliance Admin Training Overview
Site Operations
- How do I designate a Site Manager?
- Site Operations: Revert all subsite home page to default
- Site Operations: How to add different logos to different sub sites?
- Site Operations: How to archive sites in eCompliance ?
- Site Operations: How to add a new sub sites?
- Site Operations: How to add the Health & Safety Policy to the eCompliance homepage ?
Troubleshooting and General FAQ
- Why am I getting an 'Upload Failed' message on my forms?
- Admin/Support Playbook for Troubleshooting
- Why do the Submitted forms have broken images?
- App: Is eCompliance available in other languages?
- How do I change my password?
- How do I disable/enable email notifications?
eCompliance Mobile App
- App: How do I create and submit a form?
- App: How to completely log out of the eCompliance app?
- App: How to fix the eCompliance app when it isn't fitting on my screen?
- App: How to update the eCompliance app on an iPhone or iPad?
- App: What are the minimum device requirements for the eCompliance mobile app?
- App: Why do we receive an "Uploading Form" notification?
Companies
- What happens to the existing text in the "Company" field on a when Companies Module is enabled?
- eCompliance Mobile app with the Companies Module
- eCompliance API with the Companies Module
- Documents with the Companies Module
- Training and eLearning with the Companies Module
- Forms (inspections, incidents, meetings) with the Companies Module
Home
My Stuff
- Action Items: How to complete an action item on the web app?
- Documents: How to read and acknowledge documents ?
- Training: How do I upload a certificate for a training course on the web app?
- Training: How to take an assigned online course in eCompliance?
- Training: Why does the training not get removed after uploading the certificate?
Program
Action Items
- Action Item: How to create an action item on the web app?
- Action Item: How to delete an Action Item on the web app?
- Completed Action Items - Locked by mistake or by the person who created the action
- Priority Ranking: How to use priority ranking for Action Items?
- Scheduler: Does deleting an action item also stop the schedule for that action item from running?
- Workflow: How does the corrective action workflow work?
Documents
- FAQ: How to create and add document tags?
- FAQ: How to generate document acknowledgement report?
- FAQ: How to make documents public?
- FAQ: How to resend document read acknowledgement reminder email?
- FAQ: How to upload and distribute a new document for employees to read?
- FAQ: What is the maximum file size allowed?
Employees
- Adding an auditor to my instance of eCompliance
- Can I add training requirement for a single employee?
- Customer Permissions and Permission Toggles
- eCompliance Employee Importer
- Employee Profile View
- Exported Date Format Incorrect, Cannot Import
Forms: Inspections, Incidents and Meetings
- Smart Forms FAQ
- Adding Additional Users to Email Notification
- Adding Standard Sections to Inspection Templates in Additional Languages
- Behavior-Based Safety Observations (BBO/BBSO)
- Connect your forms using Linked Items
- Date Range Filter on Forms Listing Views FAQ
Assets
Safety Intelligence
- "Safety Intelligence" what is it, and how does it help?
- Changing Filters on Reports and Dashboards for Safety Intelligence
- Complete User Guide for Safety Intelligence
- Creating a Custom Dashboard
- Customizing a Report
- Data updates, how often is Safety Intelligence updating
eLearning
- Can I make one of my custom courses available on eCompliance?
- eLearning HTML 5 and Adobe Flash Player end-of-life
- Expired certificates for employees do not show in training report
- General troubleshooting for eLearning courses
- Help! I can't launch or complete an eLearning course on my browser
- How do I re-enrol in a course?
Box Exports
API Module
SSO
Training Videos
- Beyond the Numbers | Safety Intelligence
- Beyond the Numbers: Notify the Right People | Alcumus eCompliance Foundations
- Beyond the Numbers: Foundations Training Part 1, the Site Tree
- eCompliance | Controlling COVID-19: Reduce Outbreaks & Manage Employee Safety
- Beyond the Numbers: The Three Most Underused Functions in eCompliance
- eC Mobile App: My Training
New Features
- A new way to navigate to our Knowledge Base
- Alcumus ‘What’s New’ Webinar - Product Updates & New Capabilities
- Visuals in Form Templates FAQ
- How to Use Multi-language Header Fields for Custom Form Headers
- Visuals in Form Templates How To Guide
- Additional Language Support in eCompliance