Starting eCompliance
- Invitations: Do invitations sent to new users expire after a certain period of time?
- Invitations: How to accept the invitation to join eCompliance ?
- Login: How to access eCompliance via web browser?
- Login: What to do if you forget your password on web or mobile app ?
- Login: What to do if you receive server error right after logging in ?
- Requirements: How to download another Internet Browser?
eCompliance Mobile App
- App: Does eCompliance provide .APK files to customers?
- App: How to completely log out of the eCompliance app?
- App: How to fix the eCompliance app when it isn't fitting on my screen?
- App: How to update the eCompliance app on an iPhone or iPad?
- App: Is eCompliance available in other languages?
- App: What are the minimum device requirements for the eCompliance mobile app?
Home Module
- Email Settings: How to change email notification settings?
- Email Settings: How to receive monthly or weekly Safety Performance Reports ?
- French Translations FAQ
- Multiple organization or company logos for different sites
- Organization Operations: How to add company logo to the homepage and PDF reports?
- Password security for eCompliance users
My Stuff Module
- Action Items: How to complete an action item on the web app?
- Documents: How to read and acknowledge documents ?
- Training: How to take an assigned online course in eCompliance?
- Training: How to upload a certificate for a training course?
- Training: Why does the training not get removed after uploading the certificate?
Program Module
Action Items Module
- Corrective action workflow
- Create an action item on the web app
- Delete an Action Item on the web app
- Does deleting an action item also stop the schedule for that action item from running?
- eC Mobile App: Action Items
- Schedule Inspections and/or Action Items on the web app
Documents Module
- Help! I don't see the option to edit or delete a document
- Help! My PDFs don't load
- How to generate document acknowledgement report
- How to make documents public?
- How to resend read acknowledgement reminder email
- How to upload and distribute a new document for employees to read
Employees Module
- Can I add training requirement for a single employee?
- Custom Permissions: How to create new permission group(s)?
- Employee profile page stuck at loading
- Employee Profile View
- How do I ensure Managers can see Certificates to Approve for their workers?
- How do I pull training reports?
eLearning Module
- eLearning HTML 5 and Adobe Flash Player end-of-life
- Expired certificates for employees do not show in training report
- General troubleshooting for eLearning courses
- Help! I can't launch or complete an eLearning course on my browser
- How do I re-enrol in a course?
- How to upload a certificate for required training course (Mobile app)
Hazard Assessment Module
Inspections Module
- Can not add Hazard Assessment to a form template
- Could not find submitted forms or received an error when clicking on the link in notification email
- Custom Notifications: How do they work?
- Custom Sign Off Authority: How do I use this feature?
- eCompliance Scoring
- eCompliance Supported File Extensions
Safety Intelligence Module
API Module
SSO
Release Notes
- ECompliance Release Notes For 2021.05.20 Web app
- ECompliance Release Notes For 2021.05.11 Web app
- eCompliance Mobile App - Version 7.2.0
- ECompliance Release Notes For 2021.04.27 Web app
- ECompliance Release Notes For 2021.04.19 Web app
- ECompliance Release Notes For 2021.04.07 Web app
Training Videos
- Beyond the Numbers: Notify the Right People | Alcumus eCompliance Foundations
- Beyond the Numbers: Foundations Training Part 1, the Site Tree
- eCompliance | Controlling COVID-19: Reduce Outbreaks & Manage Employee Safety
- Beyond the Numbers: The Three Most Underused Functions in eCompliance
- eC Mobile App: My Training