Self-Guided Onboarding
- Lesson 1 - Basic Account Setup
- Lesson 2 - Home Module: Site Operations
- Lesson 3 - Employee Module: Sites and Permission Groups
- Lesson 4 - Training Management
- Lesson 5 - Documents Module
- Lesson 6 - Program Module
Starting eCompliance
- Invitations: Do invitations sent to new users expire after a certain period of time?
- Invitations: How to accept the invitation to join eCompliance ?
- Login: How to access eCompliance via web browser?
- Login: What to do if you forget your password on web or mobile app ?
- Login: What to do if you receive server error right after logging in ?
- Requirements: How to download another Internet Browser?
eCompliance Mobile App
- App: Does eCompliance provide .APK files to customers?
- App: How to completely log out of the eCompliance app?
- App: How to fix the eCompliance app when it isn't fitting on my screen?
- App: How to update the eCompliance app on an iPhone or iPad?
- App: Is eCompliance available in other languages?
- App: What are the minimum device requirements for the eCompliance mobile app?
Home Module
- Audit Trail: How to check who made changes to a Site?
- Email Settings: How to change email notification settings?
- Email Settings: How to receive monthly or weekly Safety Performance Reports ?
- French Translations FAQ
- Organization Operations: How to add company logo to the homepage and PDF reports?
- Organization Operations: How to add different logos to different sub sites?
My Stuff Module
- Action Items: How to complete an action item on the web app?
- Documents: How to read and acknowledge documents ?
- Training: How to take an assigned online course in eCompliance?
- Training: How to upload a certificate for a training course?
- Training: Why does the training not get removed after uploading the certificate?
Program Module
Action Items Module
- Action Item: How to create an action item on the web app?
- Action Item: How to delete an Action Item on the web app?
- Completed Action Items - Locked by mistake or by the person who created the action
- Priority Ranking: How to use priority ranking for Action Items?
- Scheduler: Does deleting an action item also stop the schedule for that action item from running?
- Workflow: How does the corrective action workflow work?
Documents Module
- Documents: How to resend read acknowledgement reminder email?
- Documents: How to upload and distribute a new document for employees to read?
- Documents: Why cant you see the option to edit or delete a document?
- Error: What to do when your PDF documents don't load?
- File Size: What is the maximum file size allowed?
- Public Documents: How to make documents public?
Employees Module
- Can I add training requirement for a single employee?
- Custom Permissions: How to create new permission group(s)?
- Employee profile page stuck at loading
- Employee Profile View
- How do I ensure Managers can see Certificates to Approve for their workers?
- How do I pull training reports?
eLearning Module
- eLearning HTML 5 and Adobe Flash Player end-of-life
- Expired certificates for employees do not show in training report
- General troubleshooting for eLearning courses
- Help! I can't launch or complete an eLearning course on my browser
- How do I re-enrol in a course?
- How to upload a certificate for required training course (Mobile app)
Inspections Module
- Enhancements to Forms Header Fields
- Can not add Hazard Assessment to a form template
- Could not find submitted forms or received an error when clicking on the link in notification email
- Custom Notifications: How do they work?
- Custom Sign Off Authority: How do I use this feature?
- eCompliance Scoring
Safety Intelligence Module
- Safety Intelligence (New), Complete User Guide
- Safety Intelligence Folders: How to copy dashboards from Personal folders to Organization's folder
- SI [New]: How does changing Filter values effect Scheduled dashboard deliveries?
- SI [New]: How to Schedule a dashboard delivery?
- Standard Sections: How is the calculation done?
- [SI New] Dashboards: What are the Dashboard available with the New Safety Intelligence?
API Module
SSO
Release Notes
- eCompliance Mobile App - Version 7.2.4
- ECompliance Release Notes For 2021.09.09 Web app
- ECompliance Release Notes For 2021.09.01 Web app
- ECompliance Release Notes For 2021.08.13 Web app
- ECompliance Release Notes For 2021.07.15 Web app
- ECompliance Release Notes For 2021.06.24 Web app
Training Videos
- Beyond the Numbers: Notify the Right People | Alcumus eCompliance Foundations
- Beyond the Numbers: Foundations Training Part 1, the Site Tree
- eCompliance | Controlling COVID-19: Reduce Outbreaks & Manage Employee Safety
- Beyond the Numbers: The Three Most Underused Functions in eCompliance
- eC Mobile App: My Training