eCompliance Mobile App
- App: Does eCompliance provide .APK files to customers?
- App: How to completely log out of the eCompliance app?
- App: How to enable auto updates on your mobile device?
- App: How to enable spell check on a mobile device?
- App: How to fix the eCompliance app when it isn't fitting on my screen?
- App: How to reset your Wi-Fi or Cellular data on the mobile device when there are connection issues?
Home Module
- Email Settings: How to change email notification settings?
- Email Settings: How to receive monthly or weekly Safety Performance Reports ?
- Homepage: How to add company logo to the homepage and PDF reports?
- Homepage: How to add the Health & Safety Policy to the eCompliance homepage ?
- Profile: How to change or update email addresses?
- Profile: How to change the password?
My Stuff Module
Program Module
Action Items Module
- Corrective action workflow
- Create an action item on the web app
- Delete an Action Item on the web app
- Does deleting an action item also stop the schedule for that action item from running?
- eC Mobile App: Action Items
- How to complete an action item on the web app
Documents Module
- Help! I don't see the option to edit or delete a document
- Help! My PDFs don't load
- How to generate document acknowledgement report
- How to make documents public?
- How to resend read acknowledgement reminder email
- How to upload and distribute a new document for employees to read
Employees Module
- Can I add training requirement for a single employee?
- Employee profile page stuck at loading
- Employee Profile View
- How do I ensure Managers can see Certificates to Approve for their workers?
- How do I pull training reports?
- How do I reactivate a user's account?
eLearning Module
- "Missing key" error and general troubleshooting for eLearning courses
- eLearning HTML 5 and Adobe Flash Player end-of-life
- Help! I can't launch or complete an eLearning course on my browser
- How do I re-enrol in a course?
- How to upload a certificate for required training course (Mobile app)
- What eLearning Courses Do You Offer?
Inspections Module
- Custom Notifications: How do they work?
- eCompliance Scoring
- eCompliance Supported File Extensions
- Form Filtering by Site
- How can I add the Post-Hurricane Assessment form to my org?
- how to conduct a new form on web
Safety Intelligence Module
API Module
Release Notes
Training Videos
- Beyond the Numbers: Notify the Right People | Alcumus eCompliance Foundations
- Beyond the Numbers: Foundations Training Part 1, the Site Tree
- eCompliance | Controlling COVID-19: Reduce Outbreaks & Manage Employee Safety
- Beyond the Numbers: The Three Most Underused Functions in eCompliance
- eC Mobile App: My Training
FAQs
- Uploading Form - Pending upload message indicates an upload is still in progress
- Submitted form has broken images
- Help! Object reference not set to an instance of an object error
- Allow & Safe Listing
- How to manually change date field
- My manager can’t view a report, there is a red circle with a cross through it.
How To Articles
- How Do I Download Another Internet Browser?
- Custom Sign Off Authority: How do I use this feature?
- How to Use the Scoring Template on Forms
- Is eCompliance available in other languages such as French or Spanish?
- Working with manager notes
- Employee Lookup in Custom Header Fields