Installing Audit Tool
- Error: What to do if you receive "The operation has timed out" message during installation?
- Error: What to do if you receive "Unable to retrieve application files. Files corrupt on deployment" message?
- Install: How to install eCompliance Audit Tool on a new computer? Can I use it on multiple computers?
- Install: What kind of access should you have to install the Audit Tool?
- Requirements: Can I use eC-AuditTool in a remote desktop or Citrix environment?
- Requirements: What are the minimum system requirements to install the Audit Tool?
Audit Tool License Keys
Starting an Audit
Audit Files (.eca)
Audit Process
Pre Audit Elements
- Audit Details: How to add Audit Details ?
- Audit Details: How to change all the dates of the Audit?
- Audit Details: How to change the First Date of Audit ?
- Audit Details: What is the submission reminder?
- Company Details: How to add Company Details?
- Company Details: How to switch legal name of the Audit for the company?
On Site Activity (Documents/Interviews/Observations)
- How to conduct Interviews?
- How to record Observations?
- How to review Documentation?
- How to switch on Documents/Interview/Observations (DIO) verification?
- Why are there no questions listed when starting or editing an Interview/Observation/Documentation Review ?
- Why do Collective comments keep appearing when I add another interview, documentation, or observation ?
Audit Results
Generating Audit Report
- Can a customer open their Audit copy without a license key?
- Can you attach org charts and other documents to the eC-AuditTool?
- Error: Why do we see weird characters and symbols in pdf document for audit report when printed?
- How do I send a audit report to my certifying partner for review or resend after they have modifications?
- How to Export a Customer Copy of the Audit? (Delete Confidential Auditor Comments)
- How to generate a report for an Audit?