On a mission to help your globally expanding business by making eCompliance accessible and easier to use for your employees around the world, we have undertaken work for additional language support. eCompliance now supports these new languages: Spanish, German, Dutch, Italian, Simplified Chinese, and Traditional Chinese.
Part of this endeavour is the delivery of a Preferred Language setting in the Employee Profile page. eCompliance users can now:
- Set and view the preferred language of employees via the Employee Import/Export function through a new column in the Excel template.
- Send invitation emails to employees and allow them to view the application in their Preferred Language.
How can I invite one or more employees to eCompliance with their Preferred Language?
Manually inviting a single employee:
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- Log into eCompliance
- Click on "Employees"
- Click "+ Add Employee"
- Enter First and Last name
- Enter an email address
- Select English, French, Spanish, German, Dutch, or Italian from the Preferred Language from the drop down menu
- Enter a Hire Date
- Click "Add Site"
- Select a site from the pop up menu
- Click "Close"
- Click "Save And Send Invite"
Inviting multiple employees using the Import/Export Employees tool
-
- Log into eCompliance
- Click on "Employees"
- Under Manage on the far right, click on Import/Export Employees
- Download the latest version of the Export Template by clicking the Export All Employees button under STEP 1: Export Template / Employees
- Add any new employee first and last names and email addresses to the template
- In the Preferred Language column enter English, French, Spanish, German, Dutch, or Italian in plain text for each employee
- Save the template in .xlsx format
- Return to eCompliance Employees section and click on STEP 2: Import Template/Employees tab
- Scroll down and click on "Choose File"
- Select the .xlsx file you previously saved
- Click "Import"
Can I enter any other languages in the Preferred Language column in the import template?
Currently English, French, Spanish, German, Dutch, or Italian can be set in the import template.
In which languages can employees see in eCompliance today?
Employees can use eCompliance in English, French, Spanish, German, Dutch, or Italian on the Web and Mobile applications. We are working on adding additional support in Chinese Simplified and Chinese Traditional as well.
Can I invite Employees using the Mobile app?
No, employees can only be added using the Web version of eCompliance.
Which language will display if an employee does not have a Preferred Language set in their profile?
If the Preferred Language field is not set, the employee will see the Site Preferred Language set by the site administrator.
Do I need to include a Preferred Language when Importing employees?
No, the Preferred Language cell in the import template can remain empty and the employee’s preferred language will default to the preferred language of the site to which they are assigned.
How can employees set their own Preferred Language?
Once the employee is logged in they can set their language preference in their Profile.
Can an employee’s preferred language setting be overridden by the Import function?
No, once an employee has logged in and set their own language, any changes included in the import template under the Preferred Language column will not get saved.
What if I include a Preferred Language in the import template that is not supported by eCompliance?
The application will notify you with a message to let you know that the language you have entered is not supported by our system.
For more general information and FAQ on Additional Language Support in eCompliance please visit this support article.
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