Error when trying to import employees (eCompliance)

We are aware of an issue that is currently preventing the batch upload of employees which are within the accepted importer limits. Upon attempting to import a list of new employees, the user receives a timeout error and the upload is unsuccessful.

The team is working on this issue currently as a High Priority ticket. We apologize for any inconvenience it may be causing. 

Please reach out to your Success Coach or Support at for more assistance or an update on this issue. 



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