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eCompliance web - Error when trying to batch import employees

We are aware of an issue that is currently preventing the batch upload of employees which are within the accepted importer limits.

Upon attempting to import a list of new employees, the user receives a timeout error and the upload may be unsuccessful.

The team is working on this issue currently as a High Priority ticket; testing has begun on a solution and we will continue to keep customers updated here. 

We apologize for any inconvenience it may be causing. 

Please reach out to your Success Coach or Support for more assistance or an update on this issue. 

 

 

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