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GPS coordinates not showing (Field ID Mobile app)

On September 26, 2019, our team identified an issue which prevents the Field ID app from capturing GPS coordinates of an asset and where an event was started. This is affecting Android devices running version 9 and 10. iOS users are not affected. 

Our engineers are working on resolving this bug for customers as quickly as possible.

Priority: Medium

Please watch our Release Notes section for the resolution of this issue, or contact support@ecompliance.com with questions. 

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