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Trouble Shooting: Data Recovery

If a file is opened (e.g Test_Audit.eCA) and an Auto Saved File (see Auto Save) exists (e.g. Test_Audit.swp~) it is assumed that the application failed and that it was not closed using standard windows “File / Close” functionality. In this case, the application will prompt the user to recover “Would you like to open and try to recover from...”.

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If the “Yes” option is selected the Auto Saved File will be opened in “Recovery” mode and the user will have to save the file under a new name.

eCompliance.com regularly updates changes to the eC-AuditTool™ and potential solutions to common issues can be found in the Audit Tool Help Centre

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