Error: What to do if you receive a "A backup file with the same name was found!" error?

If a file is opened (e.g Test_Audit.eCA) and an Auto Saved File (see Auto Save) exists (e.g. Test_Audit.swp~) it is assumed that the application failed and that it was not closed using standard windows “File / Close” functionality. In this case, the application will prompt the user to recover “Would you like to open and try to recover from...”.

If the “Yes” option is selected the Auto Saved File will be opened in “Recovery” mode and the user will have to save the file under a new name.

eCompliance.com regularly updates changes to the eC-AuditTool™ and potential solutions to common issues can be found in the Audit Tool Help Centre.