I turned off a schedule but it still sends notifications, why?

Similar to action items and inspection forms the eCompliance scheduler is tied to specific sites. When creating a schedule ensure that you are navigating to the correct site

To fully turn off a scheduled item you will need to ensure:

- you are logged into the right site and you have selected the correct action item or inspection form

- the “Recurring” toggle on the “Edit Schedule” page is grey and states “Off”

- you have selected “Update” on the schedule “Edit Schedule” page. Any changes which are made to this page will not be saved without updating the page

- there is not a duplicate inspection or action item which has the same name and frequency details

If you have taken these steps however the schedule continues to run then please contact

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk