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I'm using Field ID on iPhone/iPad and keep getting kicked off. How do I stop this?

A known issue currently affects some iOS users (iPad, iPhone) which causes the user to be kicked out to the login screen repeatedly. 

 

If this is occurring, you will need to force close the Field ID app in order to free up the used memory on the application. 

Please follow these instructions on how to completely force close Field ID on your iPhone or iPad: https://support.apple.com/en-ca/HT201330

Be sure to upgrade your app to the latest version, as well, to ensure you are getting the latest and greatest version of the Field ID app. 

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