How to submit a Support Ticket

There are several ways to submit a ticket to the support team. 

  • Email us at
  • Customer Portal located here 
  • Toll-free: 1 (800) 686-1915, option 2 
  • Live Chat located in the lower right-hand side of

If you call outside business hours, please leave us a message and we will reply in priority sequence at our earliest possible convenience. 

Support Hours:

Monday to Friday, 9:00AM to 5:00PM EST (excluding statutory holidays). 

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