Problem
Previously, customers with a large number of form templates faced usability challenges when starting a new form. The template list was lengthy, requiring extensive scrolling to find the desired template. Additionally, loading all templates onto the screen at once caused performance issues, negatively affecting both user experience and performance.
Previous View of Template Selection
View of interface and experience when searching through a long list of form templates.
Why did we fix this?
This long and unoptimized list created frustration for users and placed unnecessary load on the system, slowing down operations for those with larger template libraries. Enhancing this experience was essential to improve navigation, usability, and performance.
Solution
The template selection process has been updated to include an optimizes and streamlined interface. This enhancement reduces load times, improves navigation by making it faster to find specific templates, and ensures a more intuitive experience when starting a new form.
The new design also scales better for customers with large template libraries, improving usability without compromising performance.
Updated View of Template Selection
View of new form template selection interface and search functionality.
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