This mobile app version 7.17.6 is under phased rollout between September 9 - 16, 2024.
It contains critical improvements on around managing password information, aligning the end user experience with recent changes made on our web application - eCompliance Release Notes for 2024.09.4 - Web App – Support
For details on resetting passwords please review the following support articles:
- How Do I Reset an Employees Password? – Support (ecompliance.com)
- What to do I do when I've forgotten my eCompliance password? – Support
- eCompliance New Password Rules – Support
Enhancement:
- Update to provide accurate instructions and feedback to users when they are changing their password on the mobile device:
- Passwords must be at least 10 characters long
- Contain at least 1 upper case letter, 1 lower case letter, 1 number and 1 special character
- Cannot contain your first name, middle name, last name, email, username, organization name or company name
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