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Outlook crashes when opening notification email

Issue:

Outlook would crash when trying to open notification email from eCompliance

Cause:

A monthly security update released by Microsoft on Nov 10th caused Outlook 2010/2013 to crash when opening HTML-embedded messages. This only affects Windows 7 and Windows Server 2008 R2 users.

Resolution:

A hotfix was released by Microsoft on Nov 11th which should address the issue. (KB3097877) If you continue experiencing crash issue with Outlook, please contact your IT department to make sure your computer has the latest Windows update.

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