Camera has a black screen after updating to eCompliance version 2.0

Issue: After updating to eCompliance 2.0, you will encounter a black screen when trying to use camera during inspection.

Cause: Don't Allow was selected when permission for eCompliance to access camera was prompt.


Resolution: You can go to Settings -> scroll down the left panel and tap on eCompliance -> tap on the switch for Camera to allow eCompliance to access it.





Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk