How do I change my password in eCompliance?

UPDATE: On August 7, 2024, we enhanced our security around passwords. Now when you update your current password, you will be logged out of your browser session across all devices.

For more detailed information on the new password rules, review this article:

New Password Rules – Support (ecompliance.com)

1. Click on your name at the upper right corner of your browser window then select "Profile".
2. Click on Change Password and 3 new fields will show up:
3. Type your current password in Confirm Current Password field.
4. Enter your new password, which needs to be at least 10 characters now, in New Password and New Password Again fields. Some tips on creating a strong password:
   1. Create a passphrase with multiple words chosen at random that don't necessarily make sense together, but make sense to you. For example: 'attention tenant eye green'
   2. Do not use common words, famous quotes, or sayings.
   3. Do not use your name, email, username or organization name.
5. Scroll down and click Submit

If you you've forgotten your current password, you can reset it using the instructions in this article.