For mass email updates, e.g. a domain change for your entire org, please contact your CSM directly for recommendations - we offer a professional service to complete the changes all at once, and advice on ensuring a smooth migration for all your workers.
Alternatively, employees can change their email addresses at any time, either on a laptop or mobile device. If they are using a mobile device they will need to log in to the web version of eCompliance and not the Mobile App. Admins are unable to change an email, currently.
To change your email address watch this quick how-to video or follow the instructions below:
- Go to my.ecompliance.com and log in using your existing credentials
- Click on your name at the upper right corner of your browser window then select "Profile".
2. Enter the new email address in the Email Address field.
3. Enter the new email address again in the Confirm Email field.
4. Click on Submit and you have successfully changed your email.