Troubleshooting: I received a server error right after logging in. What do I do?

Issue:

A server error comes up right after logging in. You are stuck at the error screen even after clicking on Go to Dashboard.

Causes:
Either, your account is terminated and does not have any site associated or you do not have access to the site that you have been directed to.

Resolution:

Make sure administrator for your company activate your account first then click here to log in again.

Alternatively, you can clear the browser cache (instructions) to allow you to get back to login page again.

To select another site, click on the site navigation icon and choose from the list of sites from the site tree.